Last Updated: 18 November 2025

Welcome to Nepali Rudraksha Ujjain.
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or purchase our products.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information to provide better service:

A. Personal Information

Collected when you place an order, fill forms, or contact us:

  • Full Name

  • Email Address

  • Phone Number

  • Billing Address

  • Shipping Address

B. Payment Information

  • We do not store your debit/credit card details.
    All online transactions are processed securely through trusted third-party payment gateways.

C. Automatically Collected Information

Collected through cookies and analytics tools:

  • IP Address

  • Browser Type

  • Device Information

  • Pages Viewed

  • Time Spent on Website

This helps us improve user experience and website performance.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate order updates

  • Provide customer support

  • Improve website performance

  • Send important notifications

  • Prevent fraud and ensure secure transactions

  • Maintain records for legal and tax purposes

We never sell your information to any third party.

3. Use of Cookies

We use cookies to:

  • Enhance website performance

  • Remember your preferences

  • Provide a personalized shopping experience

  • Analyze website traffic

You may disable cookies in your browser, but some features may not work properly.

4. Sharing of Information

We may share your data only with trusted partners:

  • Delivery partners (for shipping your order)

  • Payment gateway providers (for secure transactions)

  • Technical service providers (for website hosting and analytics)

All partners follow strict privacy practices.
We do not share, rent, or sell your personal data to any unauthorized person or company.

5. Data Security

We use appropriate security measures to protect your information:

  • SSL encryption

  • Secured servers

  • Limited access to sensitive data

  • Regular security audits

However, no online platform is 100% secure. We take all reasonable precautions to protect your information.

6. Your Rights

As a user, you have the right to:

  • Access your personal data

  • Request correction of incorrect information

  • Request deletion (where legally applicable)

  • Opt-out of promotional communication

  • Withdraw consent

To request any of the above, contact us using the details below.

7. Data Retention

We retain your information only as long as necessary:

  • To provide services

  • To comply with legal requirements

  • To resolve disputes

  • For tax and audit obligations

8. Third-Party Links

Our website may contain links to external sites.
We are not responsible for the privacy policies or content of those websites.
We advise you to read their privacy policies before sharing any information.

9. Children’s Privacy

Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this policy occasionally.
Any changes will be posted on this page with an updated date.
Continued use of the website after changes means you accept the updated policy.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, you can contact us at:

📞 Phone: +91 8770881794
📧 Email: nepalirudrakshaujjain@gmail.com
📍 Address:
LIG 2ND 273, Indra Nagar, Agar Road,
Ujjain, Madhya Pradesh – 456001