Last Updated: 18 November 2025

Welcome to Nepali Rudraksha Ujjain.
By accessing or using our website, placing an order, or interacting with our services, you agree to these Terms & Conditions.
Please read them carefully before using our platform.

1. Introduction

These Terms & Conditions (“Terms”) govern your use of our website, products, and services.
By using our website, you accept and agree to comply with the Terms mentioned here.

If you do not agree with any part of these Terms, please discontinue using our website.

2. About Us

Nepali Rudraksha Ujjain is an online store offering:

  • Original Nepali Rudraksha beads

  • Rudraksha Fal

  • Energized and certified spiritual products

Contact Details:
📞 +91 8770881794
📧 nepalirudrakshaujjain@gmail.com
📍 LIG 2ND 273, Indra Nagar, Agar Road, Ujjain, Madhya Pradesh – 456001

3. Use of Website

By using our website, you agree that:

  • You are at least 18 years old or using the website under parental guidance.

  • You will not misuse or attempt to harm the website.

  • You will provide accurate information when placing an order.

  • You will not use the website for illegal or unauthorized activities.

We reserve the right to refuse service to anyone for any reason at any time.

4. Product Information

We deal in 100% Original Nepali Rudraksha, energized and blessed before delivery.
However:

  • Natural products may have slight variations in size, color, and texture.

  • Images on the website are for representation and may differ slightly from the delivered product.

  • All Rudraksha products come with our Lifetime Authenticity Guarantee.

5. Pricing & Payment

  • All prices displayed on the website are final and inclusive of applicable taxes (if any).

  • We reserve the right to modify prices without prior notice.

  • Payment methods include UPI, Net Banking, Wallets, Cards, and Cash on Delivery (if available in your location).

  • We do not store any card or banking details. Payments are securely processed via third-party gateways.

6. Order Confirmation

Once an order is placed:

  • You will receive an order confirmation via email or WhatsApp.

  • Orders may be canceled by us if:

    • The item is out of stock

    • There is an error in pricing or product information

    • We cannot verify your payment or address

In such cases, any payment made will be refunded.

7. Shipping & Delivery

  • We ship across India using trusted courier partners.

  • Delivery time depends on location (usually 3–7 working days).

  • Once shipped, the tracking details will be shared.

  • Delays caused by courier companies, weather, or unforeseen issues are beyond our control.

For complete details, please refer to our Shipping Policy.

8. Returns, Refunds & 2× Authenticity Guarantee

We offer:

✔ 100% Authenticity Guarantee

✔ 2× Refund if Product Found Fake (with valid lab proof)

✔ Full support for damaged or wrong product deliveries

Returns are accepted only as per our Return & Refund Policy.

Products that are worn, used, damaged by the customer, or spiritually energized after delivery are not eligible for return.

9. Limitation of Liability

Nepali Rudraksha Ujjain is not responsible for:

  • Misuse of products

  • Incorrect wearing or usage without guidance

  • Allergic reactions or discomfort caused due to personal body response

  • Delays in delivery by courier partners

  • Losses arising from unauthorized access to your data

  • Consequences of spiritual or astrological beliefs (results may vary from person to person)

Our maximum liability is limited to the product price paid by the customer.

10. Intellectual Property Rights

All content on this website, including images, text, logos, graphics, and designs, is the property of Nepali Rudraksha Ujjain.
You may not copy, reproduce, or use any content without written permission.

11. Third-Party Links

Our website may include links to external websites.
We are not responsible for the content, security, or privacy practices of such third-party sites.

12. Privacy & Data Protection

We are committed to protecting your personal information.
All user data is handled according to our Privacy Policy, which forms an essential part of these Terms.

13. Prohibited Activities

You agree not to:

  • Attempt hacking, injecting malware, or disrupting website services

  • Use fake personal details or place fraudulent orders

  • Copy or download product images/content without permission

  • Use our products for resale without authorization

Violation of these rules may result in suspension of services.

14. Changes to Terms & Conditions

We may update or modify these Terms at any time.
Changes will be posted on this page with an updated date.
Your continued use of the website indicates acceptance of the revised Terms.

15. Contact Us

For any questions or concerns regarding these terms, contact us:

📞 +91 8770881794
📧 nepalirudrakshaujjain@gmail.com
📍 LIG 2ND 273, Indra Nagar, Agar Road, Ujjain, Madhya Pradesh – 456001

We are here to assist you.